Privacy Policy

Last Updated: August 2026

Samarpan Hospital and Dr. Niteshkumar C. Patel ("we", "us", "our") respect your privacy and are committed to protecting the information you provide through this website.

This Privacy Policy explains how we collect, use and protect information submitted through our website, contact forms, appointment enquiries and other communication channels.

1. Information We May Collect

When you contact us or submit an enquiry through our website, we may collect information such as:

• Full Name

• Mobile Number

• Email Address

• Preferred consultation location

• Preferred appointment date

• Enquiry or message details

• Other information voluntarily provided by you

Please avoid submitting unnecessary sensitive medical or personal information through the general website enquiry form.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your inquiries

• Process and manage appointment enquiries

• Provide customer service support

• Communicate with you regarding your enquiry

• Send you important information about our services

• Improve our website and services

• Maintain appropriate records of communications

• Send marketing or promotional communications where you have provided the required consent

We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.

3. Communication Preferences

Where marketing communications are sent based on your consent, you may request to stop receiving such communications. You can contact us using the details provided below.

Service-related or important communications may still be sent where reasonably necessary to respond to your enquiry or provide requested services.

4. Sharing of Information

We do not intend to sell or rent your personal information.

Information may be shared with trusted service providers, technology providers or communication platforms where reasonably necessary to operate the website, manage enquiries, communicate with you or provide requested services.

We may also disclose information where required by applicable law, regulation, legal process or governmental authority.

5. Data Security

We take reasonable measures to protect information submitted through our website against unauthorized access, misuse, alteration or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and improve the user experience.

Third-party services integrated into the website may also use their own cookies or technologies according to their respective privacy policies.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

8. Your Information

You may contact us to request information about the personal information you have provided to us, subject to applicable laws and reasonable verification requirements.

You may also contact us regarding correction or updating of information where appropriate.

9. Children's Privacy

This website is not specifically designed to collect information from children. Parents or guardians should supervise children's use of online services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Samarpan Hospital
Dr. Niteshkumar C. Patel
Mobile / WhatsApp: +91 99099 90054
Email: samarpanhospital2011@gmail.com

Address:
3rd Floor, Vishwa Arcade,
Opp. Kumkum Party Plot, Akhabarnagar, Nava Wadaj,
Ahmedabad – 380013, Gujarat, India.